Privacy Policy

ILG Logistics ("ILG," "we," "us," or "our")

Effective Date: January 1, 2026

ILG Logistics ("we," "us," or "our") operates Shipilg.com (the "Site") and provides freight logistics and transportation coordination services. This Privacy Policy explains how we collect, use, and protect information from our customers, carriers, drivers, shippers, and receivers ("you").

1. Information We Collect

We may collect the following types of information in the course of providing our services:

• Contact information: name, company name, phone number, email address
• Shipment information: pickup/delivery addresses, load details, appointment times, and related logistics data
• Communications: records of calls, emails, and text messages exchanged with you for the purpose of coordinating shipments

This information is typically collected directly from you, verbally (such as during onboarding or dispatch calls) or via email, when you engage with us as a customer, carrier, driver, shipper, or receiver.

2. How We Use Your Information

We use the information we collect to:

• Coordinate and communicate about shipment pickup, transit, and delivery
• Confirm or adjust appointment times with shippers and receivers
• Dispatch and coordinate with drivers and carriers
• Send SMS/MMS, email, or phone communications related to your shipment or account
• Respond to inquiries and provide customer support
• Maintain accurate business records

3. SMS/MMS Communications

By providing your phone number to ILG Logistics, you consent to receive text messages (SMS/MMS) related to shipment status, pickup/delivery coordination, and dispatch communications.

• Message frequency may vary depending on shipment activity.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• You may reply HELP for assistance.
• Your phone number and information will not be sold or shared with third parties for marketing purposes.

4. How We Protect Your Information

We take reasonable administrative and technical measures to protect the information you share with us from unauthorized access, use, or disclosure.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Carriers, drivers, shippers, or receivers as necessary to complete a shipment
• Service providers who assist in our operations (e.g., dispatch or communication platforms), under obligations to protect your information
• As required by law or to comply with legal process

6. Your Choices

You may contact us at any time to:

• Ask what information we have on file for you
• Request that we stop contacting you (subject to any active shipment obligations)
• Ask questions about how your information is used

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ILG Logistics

Website: Shipilg.com

Email: support@shipilg.com

Phone: (708) 478-1222

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.