SMS Terms & Conditions
ILG Logistics
Effective Date: January 1, 2026
ILG Logistics ("ILG," "we," "us," or "our") offers SMS/MMS text messaging as part of our freight logistics and transportation coordination services. By opting in to receive text messages from ILG Logistics, you agree to these SMS Terms & Conditions.
1. Types of Messages
By opting in, you may receive text messages from ILG Logistics related to:
- Shipment status and tracking updates
- Pickup and delivery appointment coordination
- Dispatch and operational communications with drivers and carriers
- Responses to inquiries submitted by phone, email, or our website
2. Message Frequency
Message frequency varies based on your shipment activity and the nature of your interaction with ILG Logistics. You may receive multiple messages per shipment or per day depending on operational needs.
3. Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. ILG Logistics is not responsible for any charges from your wireless carrier related to receiving text messages.
4. Opt-Out Instructions
You may opt out of receiving text messages from ILG Logistics at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message, and no further messages will be sent unless you opt back in.
5. Help
For help or more information, reply HELP to any message, or contact us directly at support@shipilg.com or (708) 478-1222.
6. Consent
By providing your phone number to ILG Logistics, whether verbally, by email, or through our website, you consent to receive text messages related to the purposes described above. Consent to receive text messages is not a condition of purchasing any goods or services.
7. Privacy
Your phone number and personal information will not be sold or shared with third parties for marketing purposes. For more information on how we collect, use, and protect your information, please see our Privacy Policy.
8. Supported Carriers
Carriers are not liable for delayed or undelivered messages. Our messaging program is supported by most major U.S. mobile carriers.
9. Changes to These Terms
ILG Logistics may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
ILG Logistics
Website: Shipilg.com
Email: support@shipilg.com
Phone: (708) 478-1222